Expert Surveillance Support,
Delivered Remotely.

Nationwide remote surveillance diagnostics and system management — without the cost or delay of on-site visits. Built for multi-site operators who demand uptime.

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10+
Years Experience
100%
Remote Delivery
24/7
Emergency Access
$0
On-Site Fees

Remote Surveillance Support That Actually Works

Vendor-agnostic expertise across all major camera, NVR, and VMS platforms — deployed nationwide from day one.

📷

Camera & NVR Diagnostics

Full remote troubleshooting of cameras, NVRs, DVRs, and VMS platforms. We identify and resolve issues fast — no truck rolls required.

🔗

Network Configuration & Hardening

Surveillance-specific network setup, VLAN segmentation, port forwarding, and cybersecurity hardening to keep your systems protected.

🖥

Remote Access & Mobile Setup

Get you and your team viewing live feeds from any device. We configure and validate remote viewer access, VPN, and mobile apps.

📄

Firmware Audits & Security Reviews

Identify outdated firmware, default credentials, and security vulnerabilities across your entire camera and recorder inventory.

🏢

Multi-Site System Onboarding

Structured onboarding for new locations or system expansions. We configure, document, and validate every device — remotely.

⛅

Cloud Storage & Retention

Configure and optimize cloud video storage, retention schedules, and backup policies to meet your compliance and operational needs.

📈

System Health Monitoring

Proactive monitoring of camera uptime, recording health, and system performance — with issue alerts and written health reports.

⚙

Preventative Maintenance

Scheduled firmware updates, configuration backups, and health checks that prevent downtime before it happens.

🚚 Warehousing & Logistics 🛒 Retail & Property Management 🏥 Healthcare & Clinics 🌿 Cannabis & Dispensaries 🏫 Schools & Non-Profits 🔒 Security Integrators & MSPs

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Everything you need in one click.

👤

Allow Remote Access

Download SplashTop so our technician can connect to your system securely.

⇓ Download SplashTop
🎪

Open a Support Ticket

Submit a ticket directly into our support system. We respond fast — especially on active plans.

+ Open a Ticket
💳

Pay for Services

Select your service or plan below, then click Pay Securely to complete payment.

Transparent Pricing. No Surprises.

All plans billed monthly or annually (10% annual discount). Activates on signed onboarding and first payment.

Essential
$149/mo

Best for single-site operators who need reliable baseline coverage and peace of mind.

  • Standard business hours coverage
  • Response within 24 hours
  • Monthly system health check
  • Firmware audit 2x per year
  • Unlimited support tickets (business hours)
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Enterprise
$999/mo

For high-security, multi-site operations that need full 24/7 coverage and dedicated management.

  • 24/7 — 365 days coverage
  • Highest priority response — worked until resolved
  • Weekly full system reviews
  • Monthly written performance reports
  • Multi-site coverage included
  • 10% discount on all hourly work
  • Full 24/7 emergency access
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⏱ Hourly & One-Time Rates

Remote Support (Standard)$150/hr
After-Hours Remote Support$200/hr
Emergency Remote Support (24/7)$250/hr
System Audit (Standalone)$350 flat
Annual plans save 10% on all monthly rates. System audit complimentary with annual sign-up.

Ready to Secure Your Systems?

Ask a question, request a quote, or tell us about your setup. We'll respond within one business day.

Email

support@sight-secure.com

Phone

317-522-8564

Office

5868 E. 71st Street, Suite E-600
Indianapolis, IN 46220

🎉 Veteran-Owned & Operated

Marine Corps discipline driving every client engagement. Mission-focused. Results-driven.